APX Alarm Privacy Policy
Apx Alarm will strictly maintaining the privacy of the personal information you share with us.
We will need certain information to establish your web site account, provide services, change
customer call list information, fulfill orders for new equipment, products and services and
other services provided on this web site.
This web site does not collect personally identifying information about you except when you
specifically and knowingly provide it to us. Forms you may fill out that request personal
information such as your address, telephone number, facsimile number, e-mail address, credit
references, credit card numbers etc. will not be disclosed to any third parties and will be
used exclusively by Apx Alarm for the purposes described on this web site.
We reserve the right to change our privacy policy from time to time as may be necessary
due to changes in technology and law. We will post a prominent notice on our home page for
several days whenever a significant change has been made.
*In order to receive your free home security system and installation, a standard monitoring agreement and activation fee is required. OAC
** Apx Alarm Security Solutions , Inc. will honor the Service Program as long as the system continues to be monitored by Apx Alarm, or its affiliates and regular monthly payments equal to the original monitoring rates are made. The Service Program includes labor and replacement or repair of all parts, excluding alarm screens and batteries in sensing devices when the security system has been operating under normal conditions. Apx Alarm may use new or reconditioned parts at the time of replacement and may retain any parts removed from the system. Customer shall be responsible for paying for all parts and labor or all non-covered replacements and repairs, including damage caused by remodeling or renovation, accident or abuse, misuse, acts of God, vandalism, cosmetic damage, attempted unauthorized repairs, faulty electrical or telephone connections, or causes other than normal wear and tear. All repairs shall be performed as soon as reasonably possible after receipt of notice from customer. Service is performed during normal business hours currently 8 A.M. to 6 P.M., Monday through Friday, excluding holidays. Emergency service provided at other times will be charged to the customer at Apx Alarm's existing standard rate for emergency service. Charges for non covered repairs will be based upon Apx Alarm's existing labor and material rates. After the initial 120 day service period, a minimum $35.00 service trip fee will be assessed on both covered and non-covered service units.
† No additional equipment is needed for APX Alarm GO!Control to manage your Z-wave appliances, however additional equipment will be available from APX Alarm that will be needed to connect to your appliances. For example, if you want to control your HVAC trough the GO!Control panel, you will need an APX Alarm GO!Control thermostat.
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